A lot of persons who begin using their first web hosting account, or change companies, normally have queries about how certain tasks are done or come across problems when setting up different things like e-mails, website settings, etc. That’s the reason why, a lot of hosting providers have compiled documentation with the most popular questions and issues in order to help their customers get information swiftly and seamlessly. Consequently, the client support staff representatives can devote more time to actual issues that certain clients may be experiencing, because the solution for the smaller things will already be available on the Internet and clients will be able to fix them without getting in touch with the help desk team. Having in-depth documentation is exceptionally important, especially for new clients with no past experience at all, because the web hosting service involves a ton of features and many individuals can get puzzled about what to do. A good information repository can both help you perform the operations that you want and acquaint yourself with how the web hosting service functions in general.

Extensive Online Documentation in Cloud Web Hosting

If you order a cloud web hosting package from us, you will have access to our in-depth online help documentation where you will see information on more or less everything connected with our hosting plans. The topics encompass anything from how to set up an e-mail address on your cell phone, to how to accomplish different things using an .htaccess config file. The articles are written in a simple-to-comprehend manner and offer comprehensive guidelines on how to carry out a certain task inside your Hepsia Control Panel. You can also find info that’s not directly related to Hepsia, for instance one that concerns software applications on your computer. The entire collection of articles will be located in the Control Panel’s Help section, but the ones that are related to a certain Control Panel section can be accessed on the spot. Since we have included as many topics as possible, you’ll be able to learn practically everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared a comprehensive online knowledge base for all our current and future customers, so if you get a semi-dedicated server account from us, you will be able to find any information that you are looking for at any time. We have a huge number of educational help articles, which will help you understand better what is going on in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are simply two instances. Our in-depth guides will help you accomplish anything you like – uncompress an archive, import a database, redirect a domain name, etc. Additionally, we’ve also got troubleshooting guidelines, which will allow you to find out what induces a specific problem and the possible solutions for it. In case you aren’t able to send email messages or your domain opens a 500 Internal Server Error message, for instance, you can examine our knowledge base and correct the problem immediately. The articles can be accessed through each Control Panel section, as well as through the all-inclusive Help section.