Installation and Troubleshooting in VPS Servers
The upgrade comes with 60 minutes of custom work on your web server, so in case you get any of our VPS servers packages, you'll be able to take full advantage of this service and have our admins do a variety of tasks that you can't perform yourself or you have no time. They can install and set up any piece of third-party software for you in the event that the installation is difficult or they can troubleshoot any app that doesn't operate properly for some reason. You may add the upgrade to your package as frequently as you would like depending on the time needed for a specific task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left in your billing Control Panel. Our Managed Services upgrade provides half an hour of custom work on your server too, but just in case you need more than that, you can always add the Installation & Troubleshooting upgrade with a couple of clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any of the dedicated web hosting plans which we offer at any time that you need it. In case you need some custom work from our admins as soon as your hosting server is set up, you'll be able to get the upgrade during the hosting server signup procedure, or if you need something to be executed later on, you could add the upgrade from your billing CP. The Installation & Troubleshooting service features an hour of work from our administrators on your machine, so in case you encounter any problems to install a third-party software or some app gives errors and does not work the way it is supposed to, our experts will be able to assist you in a very timely manner. If a task takes less than 60 minutes, the rest of the time will be available for future tasks and you'll be able to see it inside the billing area. This upgrade is ideal in case you don't have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it includes.