In case you have ever had a cloud web hosting account in the past or you've dealt with any other kind of online service, you are probably aware from your own experience that for many things it's better to speak with a live person on the phone than to exchange tickets or e-mail messages. If you want to find out more about a particular service before you buy it or in case something small should be made, for instance, it'll be easier and faster to do it real-time. When you're able to contact representatives by phone, it is very likely that you're dealing with a real hosting supplier, not just a reseller. The level of support that you will get on the phone may differ between different providers - from standard matters to experienced tech support. Generally the majority of suppliers offer pre-sales assistance and 1st level phone support, while more complex tech issues are resolved through electronic mail or tickets.

Phone Support in Cloud Web Hosting

If you decide to employ one of our cloud web hosting, you can get in touch with our support crew over the phone for 14 hours a day. We will help you choose the ideal package for your sites as we are aware that it's better to discuss such matters with a live person. If you already have an account, we are able to assist you with any sales/billing questions and general issues, even with some technical situations that do not require too much time or escalation to an administrator as it'll be better to open a ticket for time-consuming problems and have all the communication in a single place. We have phone numbers in the United States, the United Kingdom and Australia, so you can call the one you prefer and talk to one of our agents.

Phone Support in Semi-dedicated Servers

Every time you need more info about the semi-dedicated hosting plans that we supply, you have the option to call some of the three support lines that we have around the globe - in the United States, Great Britain and Australia. Thus, you will be able to check ahead of time if our services are suitable for your sites. If you're already our client and you've got a semi-dedicated account, you're able to get in touch with us on the phone for 14 hours a day about any kind of billing or common issues. For strictly technical problems you can employ our ticketing system in order to contact our tech support as someissues just need extra time to be solved, still we will assist you on the phone with quite a lot of minor tech issues as well, saving you efforts and time.