A 99.9% Server Uptime
The advantage of constructing your very own cloud web hosting platform is that you don’t have to be worried about compatibility – you design a particular set of software applications in such a manner as to be compatible with a specific set of hardware components. The outcome is something significantly more steady and reliable, as there are less possible risks of failure. We’ve set up our cloud hosting platform atop tried and tested hardware parts in addition to a significantly tweaked version of Security–Enhanced Linux in order to create a very secure and safe environment for your personal sites.
That’s why, with all our cloud web hosting packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we’ve also set up our own internal network in each one of our datacenters. Everything is based on topflight hardware components fabricated by Juniper. Also, on every router, we’ve installed a firewall with an advanced algorithm in an effort to filter out all fishy requests.
As a result, in each of our datacenters – in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe and in our datacenter in Australia, you will take advantage of a 99.9% network uptime guarantee. And this guarantee applies to all web hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your money at stake, you can’t feel truly safe. Because of this, with all our cloud hosting packages we offer a 30–day money–back guarantee. In case you don’t feel pleased with our web hosting service or if you have to use a bit more robust hosting solution, such as a Linux VPS hosting plans or a dedicated web hosting plans – we’ll give you your money back in full, with no concealed fees or reimbursement charges.
24/7 Technical Support
We’ve conscientiously hand–picked each individual member of our 24x7 support team to ensure that we can offer you the very best client care service you can get. Each one of our support engineers has many years of experience working with hosting accounts behind his back, therefore they know very well what they are doing. Besides, they’re available to you 24–7–365 – you can contact them whenever you want and they will respond back to you as quickly as possible.
Their average ticket response time is just twenty minutes, whereas with other web hosting providers you need to wait around for days. And we also offer you a 1–hour response time guarantee. Regardless of what happens, your questions will be replied to within an hour.