Service Channels

  • Video Tutorials
  • Video Courses

  • Learn almost instantly how you can update a file or move a database via our range of step–by–step video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • We provide you with an easy–to–use Frequently Answered Questions section where you can discover solutions to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our client support on–line night and day to respond to your technical queries. Expect a solution in up to 60–minute after you have handed in the ticket.

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Forms of Support

  • Shared Hosting Support
  • Cloud Web Hosting Support

  • Need some assistance for your cloud web hosting account? Wondering how to utilize many of the completely free applications that we’re giving you? Simply inform us.

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  • VPS Hosting Support
  • VPS Servers Assistance

  • If you encounter issues managing your SolusVM admin panel, or with any of the free web applications the VPS has been pre–configured with, just notify us.

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  • Dedicated Hosting Support
  • Dedicated Servers Assistance

  • You intend to alter the set–up of your dedicated server? We are here around the clock to provide support to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of competent techs happy to assist you with anything related to your semi-dedicated server. They are available 24/7 throughout the year.
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