1 hour ticket response
Quick assistance is our foremost concern and that’s why we have a team of proficient technicians who are eager to provide a prompt answer to any question that you might possibly have. Just submit your technical support ticket from your Site Control Panel and we will get back to you within one hour at the latest. As a matter of fact, we work hard and aim for a twenty–minute response time.
A Premium–Quality Client Care Service
Our techs possess enormous experience in the cloud web hosting arena and are skilled enough to offer a fast answer to your problem. If, however, the issue at hand is not within the competency of a technical support engineer, the ticket will be forwarded to a programmer or sysadmin for further assistance.
A User–Friendly Help Center
In the Site Control Panel you can find an easy–to–navigate Help section where you can get quick suggestions on how you can use our hosting services. You can find the answers to your inquiries in the F.A.Q. database, see more tips in the web hosting account management articles or watch the educational video tutorials.